SERVICES
Onboarding Review
A structured review to understand how onboarding is experienced in practice, where the gaps are, and where to focus next.
Overview
Start from evidence, not assumption
A process can be written down. An experience has to be understood. This review helps you see both.
An Onboarding Review is the most practical starting point. It gives you a clear picture of how onboarding is experienced today across new hires, internal movers, managers and the people team supporting them.
Rather than guessing where to invest, start from evidence. The review surfaces what is working well and worth protecting, and what is creating friction, inconsistency or risk — drawing on what people describe in their own words, not only on what the process says should happen.
What your onboarding process may not be showing you
Strengthening clarity, confidence and connection
Many organisations have an onboarding process. The question is whether people experience it consistently, confidently and in the way it was intended.
Swipe to see all three
Clarity
Where challenges often lie
Expectations, priorities and ownership are not always equally clear across teams, and nobody has a view of the end-to-end experience.
What I help you do
A clear, evidence-led picture of how onboarding is experienced today, and where to focus first.
Confidence
Where challenges often lie
Managers may be doing their best but using inconsistent judgement, materials and conversations.
What I help you do
Practical recommendations that give managers and stakeholders confidence in where to invest next.
Connection
Where challenges often lie
New starters, internal movers or hybrid colleagues can miss the informal support that helps them settle.
What I help you do
A clearer view of where connection is strong, where people may be missing support, and what needs attention.
Why this matters
When clarity, confidence and connection are missing, it can quietly affect engagement, retention and performance — in the short term and over time.
With employment rights changing and day-one protections widening, inconsistent early experiences also carry more risk, and put more weight on being able to show fair, evidence-informed support.
This is practical people support, not legal advice.
Client story
See what a review uncovered at Primary Engineer
A look at how a structured review turned scattered feedback into clear evidence, a practical plan and faster, more confident starts for new joiners.
Read the case studyFree tool
Start with the Onboarding Health Check
Use this quick diagnostic to reflect on where onboarding may already be working well and where a review could add value.
Engagement levels
Choose the depth that fits where you are
Three ways to start, shaped around the time, evidence and detail you need. We can talk through which feels right.
Snapshot Review
For a quick read on where to focus
A light, focused look at your current onboarding to surface the most pressing themes worth acting on.
- Short discovery conversation
- Review of key onboarding materials
- Top themes and quick wins
- Concise written summary
Standard Diagnostic
For most organisations ready to improve
A structured review across the new hire journey, the manager experience and supporting materials, including interviews that surface what people would not put in a survey.
- Stakeholder and manager interviews
- End-to-end journey review
- Materials and comms audit
- Prioritised recommendations
- Findings session with your team
Deep Dive Diagnostic
For complex, multi-team environments
A thorough, evidence-led review including interviews, document review and a prioritised improvement roadmap.
- Extended interview programme
- New starter and leaver insight
- Cross-team consistency review
- Phased improvement roadmap
- Follow-up review at 90 days
Start with a conversation